HOW TO RETURN PRODUCTS:
1. You have the right to withdraw from the purchase within 14 days without giving a reason. The cancellation period begins on the day of receipt of the last article of your order.
2. Fill out
the return form
(be sure to specify the reason for the refund that best describes why you are returning the goods).
3. Place the unused goods together with the copy of the invoice and the completed return form, in the original packaging. Wrap the box so that no damage will be done during the transport. For this purpose it is the best to use overwrap, paper, plastic bag or a bigger box (please do not put any tape directly on the box as it would derogate it value). Please note that the return form must always be attached to the article. Make sure that you also provide an account number (in the form of IBAN) on the form for financial reimbursement for the return of the goods.
4. Send goods to the following address from EUROPE:
Topánky E-shop s.r.o,
Fraňa Kráľa 16,
966 81 Žarnovica,
RETURNING goods from United States or Canada:
1133 Cecile Drive
Port Moody, BC, V3H1M8
5. The customer will pay all shipping charges related to the return. Upon returning, you are fully responsible for the product(s) being wrapped securely, to effectively avoid damage while they are in transit.
6. After receiving the delivery and checking the goods, we will return the money for your goods to your account. IMPORTANT: As already mentioned, buyer/customer will pay all shipping cost related to the return of goods to us.
1. The product that you are returning must be new,unused or not worn.
2. Shipping costs of returning the good are paid by the customer.
3. The most common reason for the return is the wrong shoe size.
We therefore recommend to see our size chart