Privacy policy is of great importance to us. We collect and use the information you provide in accordance with current legislation and we ensure their privacy to the highest possible extent.


Topánky E-shop, s.r.o., with residence in Grösslingova 4, VAT: 35 685 913, registered at Companies House of the District Court in Bratislava I, Section: Sro, File No. 10594/B, email:, Tel: +421 233 006 793

Personal data that we process:

Personal data are not only the first  name, surname, date of birth, but also any information and characteristics on the basis of which any natural person can be identified. The Operator processes your personal data only to the extent necessary to achieve the purpose of its processing, as follows:

  • email address,
  • first name and last name,
  • postal address (street number and name, town/city, postal code, country)
  • telephone number
  • datas about sign up for a registered account (only in case if you register),
  • data about the visit and search on the website
  • IP address,
  • data about purchase and discount: purchased goods, price of the purchased goods, place, date and time of the purchase, dates about the provided discounts.
  • datas form cookie files;

Cookie files

The operator uses cookie files on the website (e-shop). You can grant consent to the use of cookies by clicking on the appropriate box on the list that will automatically appear when you visit this website (e-shop).

What are cookies?

Cookies are small text files that the (e-shop) website stores on your computer, mobile, or other device. The cookies used by the Operator enables the website (e-shop) to recognize you and then make you available the requested service. Through cookies, the website (e-shop) can also record the settings of your internet browser, the language you prefer, ect. Thanks to this, your future visit of the website (e-shop) can be fast and more comfortable. Without cookies, browsing the website (e-shop) would be more complicated and its functionality would not be smooth. The cookie files help the Operator constantly improve and develop the offer and settings of his services and adapt them to your preferences and needs. Based on cookies, it is possible to analyze and statistically evaluate the use of services and advertisement on the website (e-shop)  and subsequently improve its content, functionality and design as well as address the marketing communication more effectively and relevantly.

How to manage and delete cookies?

Internet browsers usually automatically accept cookies in the pre-defined settings. You can find information about particular Internet browsers and about the setting of the cookies on the following websites:




Internet Explorer: 

For what purpose do we process your personal information:

The aim of the procession of the personal data you provide is using the benefits, providing discounts on purchases, right for complaint, exchanging purchased goods, communicating with you and sending packages. The personal data is processed on the basis of signing this consent. The consent is voluntary and can be revoked at any time.

How long we keep you personal data for:

Your personal data will be processed only for the time necessary to achieve the purpose of the processing, or until the laws or regulations are applicated to Topánky E-shop, s.r.o.  for instance business and tax obligations or, if permitted, for the purpose of securing evidence. After termination of the processing process (e.g., termination of your participation at or when the cancellation of receiving newsletter by e-mail) or after the expiry of the statutory time limit, your personal data will be legally deleted according to the regulations or  their use will be restricted, eg . blocking your email address for advertising purposes when you unsubscribe from a newsletter service, or limiting processing within legal business and tax archiving obligations. The processing of personal data as legal obligation of Topánky E-shop s.r.o. for instance fulfilling archiving criteria is made on the basis of Act of 13 article 1 (f) of the Act.

Are you obliged to provide us with your personal data?

The provision of personal data is voluntary. If you do not provide your personal data, you will not be able to use the benefits of it or you will not be able to send an order that the Topánky E-shop, s.r.o. receives through e-shop or social networks.

With whom will be your personal data shared?

We process your personal data to the maximum extent internally within the  Topánky E-shop, s.r.o. We only provide data to our suppliers if it is necessary for the purpose of the processing. Our suppliers include: providers of IT service, providers of social media, accounting and providers of postal and freight forwarding service.

The operator informs Users/Customers that it entrusts the processing of personal data to the following entities:

a)Edrone Sp. z o.o., 1Lekarska St., 31-203 Krakow, NIP: 676-248-20-64, KRS: 0000537197 - in order to use the mailing system, used to send the newsletter,
b)Edrone Sp. z o.o., 1Lekarska St., 31-203 Krakow, NIP: 676-248-20-64, KRS: 0000537197 - for marketing purposes via email, sms, social media campaigns launched or indicated by the operator using the edrone system.

Your rights

As a „person concerned“ you have certain rights under the data privacy legislation, such as a right to:

  • request access to your personal data (Act of 21),
  • request correction of your personal data (Act of 22),
  • request erasure of your personal data (Act of 23),
  • request restriction of processing of your personal data (Act of 24),
  • request the transfer of your personal data (Act of 26),
  • object to processing your personal data (Act of 27),
  • withdraw consent (Act of 14 article 3),
  • right to lodge a complaint acc. to Act of 100.

You have a right to lodge a complaint to Surveillance Authority (Office for Personal Data Protection of the Slovak Republic, Hraničná 12 820 07, Bratislava 27) if you believe that your personal data are being processed contrary to these conditions, or current legislation.

Application of rights

You can apply for your rights by sending a written request by post to the address Topánky E-shop, s.r.o., s.r.o., electronically to the email address: or personally submitting the application at the registered office of the company. In case of these applications, in particular, when requesting access and transfer of your personal data, we are required to verify your identity by checking your identity document with your photograph. For this reason, such applications can only be submitted at the company. We will respond to your request regarding the processing of personal data without any delay at the latest within one month of after its receipt. In special cases, the period is longer by a further two months.