| Insole length in mm |
Insole length (vložky) in inch |
EUR | UK |
|---|---|---|---|
| 222 | 8.74 | 35 | 3 |
| 228 | 8.98 | 36 | 3 ½ |
| 236 | 9.29 | 37 | 4 |
| 242 | 9.58 | 38 | 5 |
| 248 | 9.76 | 39 | 6 |
| 255 | 10.04 | 40 | 6 ½ |
| 262 | 10.31 | 41 | 7 |
| 268 | 10.55 | 42 | 8 |
| 274 | 10.79 | 43 | 9 |
| 281 | 11.06 | 44 | 9 ½ |
| 287 | 11.30 | 45 | 10 |
| 294 | 11.57 | 46 | 11 |
| Insole length in mm |
Insole length (vložky) in inch |
EUR | UK |
|---|---|---|---|
| 234 | 9.21 | 35 | 3 |
| 238 | 9.37 | 36 | 3 ½ |
| 242 | 9.53 | 37 | 4 |
| 253 | 9.96 | 38 | 5 |
| 257 | 10.12 | 38 ½ | 5 ½ |
| 261 | 10.28 | 39 | 6 |
| 267 | 10.51 | 40 | 6 ½ |
| 272 | 10.71 | 41 | 7 |
| 280 | 11.02 | 42 | 8 |
| 285 | 11.22 | 42 ½ | 8 ½ |
| 289 | 11.38 | 43 | 9 |
| 293 | 11.54 | 44 | 9 ½ |
| 298 | 11.73 | 45 | 10 |
| 303 | 11.93 | 46 | 11 |
| 313 | 12.32 | 47 | 12 |
| Insole length in mm |
Insole length (vložky) in inch |
EUR | UK |
|---|---|---|---|
| 231 | 9.09 | 35 | 3 |
| 235 | 9.25 | 36 | 3 ½ |
| 239 | 9.41 | 37 | 4 |
| 247 | 9.72 | 38 | 5 |
| 256 | 10.08 | 39 | 6 |
| 260 | 10.24 | 40 | 6 ½ |
| 264 | 10.39 | 41 | 7 |
| 273 | 10.75 | 42 | 8 |
| 281 | 11.06 | 43 | 9 |
| 285 | 11.22 | 44 | 9 ½ |
| 289 | 11.22 | 45 | 10 |
| 297 | 11.69 | 46 | 11 |
| Insole length in mm |
Insole length (vložky) in inch |
EUR | UK |
|---|---|---|---|
| 232 | 9.13 | 35 | 3 |
| 239 | 9.41 | 36 | 3 ½ |
| 245 | 9.65 | 37 | 4 |
| 252 | 9.92 | 38 | 5 |
| 260 | 10.24 | 39 | 6 |
| 267 | 10.51 | 40 | 6 ½ |
| 274 | 10.79 | 41 | 7 |
| 280 | 11.02 | 42 | 8 |
| 284 | 11.18 | 43 | 9 |
| 293 | 11.54 | 44 | 9 ½ |
| 300 | 11.81 | 45 | 10 |
| 307 | 12.09 | 46 | 11 |
| Insole length in mm |
Insole length (vložky) in inch |
EUR | UK |
|---|---|---|---|
| 158 | 6.22 | 24 | 7 |
| 168 | 6.61 | 25 | 8 |
| 174 | 6.85 | 26 | 8 ½ |
| 176 | 6.93 | 27 | 9 |
| 182 | 7.17 | 28 | 10 |
| 187 | 7.36 | 29 | 10 ½ |
| 197 | 7.76 | 30 | 11 ½ |
| 202 | 7.95 | 31 | 12 |
| 206 | 8.11 | 32 | 13 |
| 212 | 8.35 | 33 | 1 |
| 229 | 9.02 | 34 | 2 |
| 234 | 9.21 | 35 | 3 |
| Insole length in mm |
Insole length (vložky) in inch |
EUR | UK |
|---|---|---|---|
| 155 | 6.10 | 24 | 7 |
| 160 | 6.30 | 25 | 8 |
| 167 | 6.57 | 26 | 8 ½ |
| 175 | 6.89 | 27 | 9 |
| 185 | 7.28 | 28 | 10 |
| 192 | 7.56 | 29 | 10 ½ |
| 198 | 7.80 | 30 | 11 ½ |
| 205 | 8.07 | 31 | 12 |
| 212 | 8.35 | 32 | 13 |
| 218 | 8.58 | 33 | 1 |
| 224 | 8.82 | 34 | 2 |
| 232 | 9.13 | 35 | 3 |
If you are not sure what size of NOVESTA shoes you are, follow these steps:
1. Take your best fitting pair of shoes.
2. Remove the insole from the shoe and stand up on the insole. Check that the insoles fit snuggly or note how narrow or loose they fit, so you can add extra width. Insoles should contact firmly the sides, front and back, the insole must be longer than the foot.
3. Measure the distance from A to B, find the measurements in the size chart and choose the right size.
4. If you are between the sizes, you need to round a number up.
5. Never forget that the foot must have a space in the shoes.
You would like to buy STAR MASTER sneakers. You removed your insole from your shoes and measured 259 mm = 25.9 cm. In the STAR MASTER shoe size table you will find the following: 38 = 257mm and 39 = 261mm. In this case, you choose 39 as it always needs to be rounded up. Use same system also with other Novesta models. If you would like to buy the ITOH model, for the same length = 259 mm = 25.9 cm, you would choose size 40. WARNING: Each NOVESTA model has its own table size.
Novesta shoes fit like most shoes, we recommend you choose your standard size.
You can get the most accurate measurement if you try your shoes personally at a Novesta dealer. When buying the first pair of Novesta shoes, try some of our sales outlets in Slovakia or in the world - LIST OF STOCKISTS HERE
No worries, return of goods is possible within 14 days of purchase of goods.
1. You have the right to withdraw from the purchase within 14 days without giving a reason. The cancellation period begins on the day of receipt of the last article of your order.
2. Fill out the return form (be sure to specify the reason for the refund that best describes why you are returning the goods).
3. Place the unused goods together with the copy of the invoice and the completed return form, in the original packaging. Wrap the box so that no damage will be done during the transport. For this purpose it is the best to use overwrap, paper, plastic bag or a bigger box (please do not put any tape directly on the box as it would derogate it value). Please note that the return form must always be attached to the article. Make sure that you also provide an account number (in the form of IBAN) on the form for financial reimbursement for the return of the goods.
4. Send goods to the following address:
Topánky E-shop s.r.o,
Fraňa Kráľa 16,
966 81 Žarnovica,
Slovak Republic
.
RETURNING goods from United States or Canada:
Jeff Zimmerman
1133 Cecile Drive
Port Moody, BC, V3H1M8
Canada
5. The customer will pay all shipping charges related to the return. Upon returning, you are fully responsible for the product(s) being wrapped securely, to effectively avoid damage while they are in transit.
6. After receiving the delivery and checking the goods, we will return the money for your goods to your account. IMPORTANT: As already mentioned, buyer/customer will pay all shipping cost related to the return of goods to us.
Important information:
1. The product that you are returning must be new,unused or not worn.
2. Shipping costs of returning the good are paid by the customer.
3. The most common reason for the return is the wrong shoe size.
We therefore recommend to see our size chart
No worries, return of goods is possible within 14 days of purchase of goods.
1. You have the right to withdraw from the purchase within 14 days without giving a reason. The cancellation period begins on the day of receipt of the last article of your order.
2. Fill out the return form (be sure to specify the reason for the refund that best describes why you are returning the goods).
3. Place the unused goods together with the copy of the invoice and the completed return form, in the original packaging. Wrap the box so that no damage will be done during the transport. For this purpose it is the best to use overwrap, paper, plastic bag or a bigger box (please do not put any tape directly on the box as it would derogate it value). Please note that the return form must always be attached to the article. Make sure that you also provide an account number (in the form of IBAN) on the form for financial reimbursement for the return of the goods.
4. Send goods to the following address from EUROPE:
Topánky E-shop s.r.o,
Fraňa Kráľa 16,
966 81 Žarnovica,
Slovak Republic
.
RETURNING goods from United States or Canada:
Jeff Zimmerman
1133 Cecile Drive
Port Moody, BC, V3H1M8
Canada .
5. The customer will pay all shipping charges related to the return. Upon returning, you are fully responsible for the product(s) being wrapped securely, to effectively avoid damage while they are in transit.
6. After receiving the delivery and checking the goods, we will return the money for your goods to your account. IMPORTANT: As already mentioned, buyer/customer will pay all shipping cost related to the return of goods to us.
IMPORTANT INFORMATION:
1. The product that you are returning must be new,unused or not worn.
2. Shipping costs of returning the good are paid by the customer.
3. The most common reason for the return is the wrong shoe size.
We therefore recommend to see our size chart
If you want to return goods for which you have paid using only Novesta gift vouchers, a new electronic gift voucher (e-Gift voucher) will be issued and sent to you, even if you paid with a printed gift card (gift voucher). You will receive a new e-Gift voucher by email. If you used a combination of different forms of payment, your e-Gift voucher will be your primary refund. For example, if you used a combination of a gift voucher and a credit card. The refund will first be credited with a gift voucher. The rest will be returned to the credit card you used at the time of purchase.
Example:
If you ordered goods for 400 EUR, and paid 200 EUR with a gift card and 200 EUR with a credit card, and then returned 300 EUR, you will receive 200 EUR in the form of a new e-Gift voucher and 100 EUR per credit card you used with buying.
1. The value stated on the gift voucher will be deducted from the purchase price in our online stores www.novesta.sk, www.gonovesta.com, de.gonovesta.com.
2. The gift voucher is non-refundable and cannot be exchanged for cash in part or full. The value of a voucher cannot be divided into multiple purchases (the vouchers can only be used in a one-time purchase).
3. For orders (products) for which a gift voucher has been used, you will be refunded by a replacement electronic gift voucher (e-Gift Voucher) upon return of the goods (only in case of returning goods or in the case of a justified claim).
4. If you purchase an e-Gift Voucher it will be sent to the chosen recipient's email address within 3-6 hours after the purchase is complete. You are obligated to provide a correct email address for the delivery of the e-Gift Vouchers. If an email you have provided cannot be confirmed, we reserve the right to withhold the delivery of the e-Gift Vouchers. In case of wrong data, we will not be liable for any failure or delay in delivery. Therefore, please check the data/information carefully.
5. The voucher is valid for 1 year after purchase, after which time the gift voucher becomes invalid. Strictly no extension of the expiry date from the date of issue will be allowed.
6. The gift voucher can be used only for purchase in the online stores www.novesta.sk, www.gonovesta.com, de.gonovesta.com.
7. For detailed information on how to proceed, when using the gift voucher, when purchasing via e-shops, visit our websites www.novesta.sk/poukaz, www.gonovesta.com/voucher, de.gonovesta.com/voucher. You can contact us either by phone at +421 233 006 793 (Monday – Friday from 9:00 to 16:00) or send us an e-mail to eshop@novesta.sk.
8. After using the code to pay for the purchase at www.novesta.sk, www.gonovesta.com, de.gonovesta.com, the voucher becomes invalid.
9. The purchase of goods is governed by the valid Business Terms and Conditions of the company Topanky E-shop s.r.o.
10. This voucher is non-refundable and cannot be exchanged for cash in part or full and is valid for a single transaction only.
11. This voucher cannot be redeemed to purchase a new gift voucher.
12. Either Topanky E-shop s.r.o nor Novesta is not responsible if a Gift Voucher or e-Gift Voucher is lost, stolen, damaged or destroyed and no replacement will be provided in these circumstances.
We will send you an email as soon as the product is back in stock.
You can easily check your order status.
You will be the first to know about our discounts and giveaways.
And many other benefits.
